Patients who require urgent medical attention can now be referred via the contact number 01482 675772. GPs will be able to speak to a consultant or senior registrar via the phone line to discuss their patients’ medical needs. Following the call, hospital staff will make arrangements to either admit patients to Acute Medical Unit for medical admissions or attend the ACU for day-case type assessments. The new procedure aims to ensure that patients receive medical care planned and tailored to their specific clinical needs.
The ACU is a new purpose-built modular build facility at Hull Royal Infirmary. The unit will be operational from 0800–2200 every day, including weekends, with the last patient arrival to ACU no later than 2000.
The standard operating policy contains information on the eligibility criteria which should be met for an ACU attendance, the ACU’s medical staffing model and arrangements for out of hours and bank holidays.
In line with current arrangements patient transport will be organised by the individual GP practice.
It is envisaged that a majority of patients attending ACU will be from GPs, however your patients may also be treated on the ACU pathway if they self-present to A&E and are considered clinically appropriate for the ACU.
The opening of the ACU precedes the new frailty / Elderly Assessment Unit for older patients who may have social care needs as well as medical needs which will be open from February 2015 and practices will be informed of arrangements in due course.