LMCs are working with the BMA nationally to gather evidence of ongoing difficulties and push PCSE/Capita to resolve the issues. To help gauge the severity of the problem two short surveys have been created which practices and individual GPs are asked to complete.
Survey for GP practices: https://www.surveymonkey.co.uk/r/PCSEpracticesurvey
Survey for all GPs including trainees: https://www.surveymonkey.co.uk/r/PCSEpractitionersurvey
The deadline for responding to the surveys is noon, Friday 8 December 2017.
Thank you for your help. The greater the response to these surveys, the stronger our hand for pushing NHS England and PCSE to resolve these issues urgently.