LMC Events and Training
Facilitated Peer Support Network
for Primary Care front line reception and administration staff
In this FREE interactive virtual 3-hour workshop highly experienced coaches will facilitate an interactive forum for a group of up to 10 frontline reception staff using evidence-based approaches, tools, and techniques to support them, including a ‘Resilience and Wellbeing’ toolkit. During the session participants can expect to gain an increased sense of connection with colleagues having shared experiences in a safe space, gain ideas, strategies, and practical skills to strengthen resilience, achieve an increased sense of wellbeing, and engage with effective coping strategies for managing difficult conversations and heavy workloads.
Wednesday 13th April 2022, 13:45 pm – 16:30 pm (North Lincolnshire CCG PTL)
Booking open via: www.humbersidelmc.org.uk/events/13366
This FREE 3-hour interactive web workshop has been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to better manage disputes, help manage challenging conflict situations and understand zero tolerance.
Wednesday 13th April 2022, 13:45 pm – 17:00 pm (North Lincolnshire CCG PTL)
For more information and too book please click here
Care Navigation Toolkit Training
for Practice Managers and Senior Reception and Administration Staff
We would like to invite those interested in early adoption of the Toolkit to a free virtual toolkit training session, to give you an opportunity to find out more information. The Telephone Signposting Toolkit is a system which efficiently signposts requests from patients wanting a clinical appointment. During the training you can expect to find out what the toolkit is, how to use the toolkit, and how using the toolkit can benefit you.
Wednesday 13th April 2022
2:00 pm – 2:45pm
Booking open via: www.humbersidelmc.org.uk/events/13367
3.15pm – 4:00pm
Booking open via: www.humbersidelmc.org.uk/events/13416