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LMC Update 12 May 2022

Publication date: May 2022

You Matter! Free Lunchtime Workshops for Front of House Staff

Online events for primary care front line reception and administration staff members.

A series of six 75-minute bitesize resilience and wellbeing webinars facilitated by two experienced resilience and wellbeing coaches. You can choose to attend all six sessions or the ones that most appeal to you. Various dates are available between 25 May and 25 June, for more information and online registration visit: Humberside LMC: Events.

‘Coffee Connect Event’

A cup of coffee

Take a virtual coffee break with a colleague working in the Humber and North Yorkshire region as part of the Mental Health Awareness Week 9-15 May. Visit the sign up page to take part, register your details, and you will receive a wellbeing gift.

On sign-up, you’ll be matched with someone else participating, an email will be sent to confirm along with some guiding questions. It’s then up to both parties to organise a convenient time for a 30-minute coffee break to have a chat. Given the geographical spread of Humber and North Yorkshire, and the fact that many colleagues may be front line or working from home/offices, participants will need to be flexible about the form their coffee break takes – possibly on MS Teams or a phone call might be best.

The theme for this year’s Mental Health Awareness Week is tackling loneliness. For more information, including tips on practical steps to address loneliness, visit Mental Health Awareness Week.  

Free Care Navigation Toolkit for All HNY ICS Practices

Switchboard operator

This free care navigation toolkit is available to all practices in the HNY ICS (supported by Winter Access funding.) This system is designed by a working practice manager and is for reception staff to use when booking an appointment on behalf of a patient. It is simple to use and requires minimal training or set-up time. The care navigation signposting can be adapted for each individual practice as we recognise there is no “one size fits all” solution.

Please note, this is an optional offer which is completely free to practices. For more information on how to access this toolkit, including a video demonstration, please email humberside.lmcgroup@nhs.net.

Free Staff Satisfaction Survey for GP Practices

A free staff satisfaction survey and analysis is available from Qualitas for 50 GP practices in England. This aims to help you identify the key issues facing your staff and how you can make tangible improvements to their day-to-day working lives. Practices taking part will receive a detailed report containing key findings and collated staff insights from the survey.

More details of what’s involved and how to sign up can be found on the Qualitas offer sign up page.

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